Not Responding to mails and calls

Hi,<br> <br> I am having some real issues with the service that i am being provided by MTN. I tried for weeks to get their accounts department on the line but have had no luck, i ended sending a mail on the 4th of June 2015.<br> <br> After not getting any feedback i sent another mail on the 8th of June to only get a reply from a Eunice Ntulwini. She requested i mail her a further details on my account issue but since then have not had any other feedback regardless of sending numerous follow up mails and phoning the 808 number. <br> <br> I am beyond ****ed off with the lack of service from MTN. The reference number i received from MTN is ***9.<br> <br> <br> <br>