NC
Nico C
1 reviews | Active since Mar 2013
22 Apr 2015, 16:43
Not responding to emails/Not calling back
I would like to cancel a contract that expired.<br> <br> I emailed in December 2014.<br> <br> I phoned 808 in March 2015 as it was not sanctioned. Cancellations did not phone me back.<br> <br> Therefore I emailed on 24 March 2015 and I still have not heard anything back.<br> <br> It is a pity that one has to resort to HelloPeter just to get helped, but please assist me MTN.<br> <br> Regards,<br> <br> Nico.<br>
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MTN South Africa's replyOfficial
06 May 2015, 15:38Hello nico.coetzer,
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused your account and can confirm that the number in question was migrated to prepaid on the 24th of March 2015 @ 11:56am.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused your account and can confirm that the number in question was migrated to prepaid on the 24th of March 2015 @ 11:56am.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply06 May 2015, 15:38
Official
Hello nico.coetzer,
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused your account and can confirm that the number in question was migrated to prepaid on the 24th of March 2015 @ 11:56am.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused your account and can confirm that the number in question was migrated to prepaid on the 24th of March 2015 @ 11:56am.
Regards
Tim
MTN Complaints Management Team: REQ:***