1 reviews | Active since Oct 2016

18 Oct 2016, 16:00

Not removing me from marketing lists

<p>I've tried to remove myself from MTN's marketing lists, but they keep on sending me spam from MTNWin and MTNYello. I've sent Stop to 30246 and cancel to 31018, 34471, 39634 and 39635. I've never asked for this and there isn't a menu option when dailing 173 to get support with this issue. This is a pathetic way to try and make money with advertising!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply20 Oct 2016, 11:51
Official

Thank you for your post.

Please accept our apologies for the inconvenience you have experienced.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.

Regards

Winnie

REQ:***