NOT REFUND - ********** upgrade and charges of R7000 1yr later!!

My MTN basic data contract (R79 p/m ) was **********ly upgraded to full contract with hand set R789 p/m at a mall I've never been to?

Its almost a year of me wasting my time trying to get any form of JOY….

Is it MTN’s intention to just keep all their customers bouncing between your internal department until they give up on perusing what’s rightfully ours!!

Please, can I have feedback!! but more importantly my refund!!! for products they were **********ly processed and of which MTN has not proved that the ***** was not due to MTN’s negligence. I have still not seen the original signed ‘upgrade’ contract…

Legal finally replies that they will give the refund !! 28 Nov 2018 Thank you for your email.

Please provide us with your banking details on your banks letter-head so that our banking department can do the refund.

Kind regards, Kamohelo Mosia Legal Department MTN SA

Reference Number: ********** 6

Still NO REFUND !!!! after numerous follow up emails!!! Ridiculous THIS is how big Coprates BULLY individuals