1 reviews | Active since Aug 2016
Not Receiving Service i am Paying For!
I am paying for a service i am Not getting...
I want you to fix this issue or Refund me my money ive been complaining about this forever!
I am paying For a 4.0Mbps Line and Receiving 0.26 or sometimes even 0.02... i can not continue like this... we end up resorting to using Mobile Hotspots from our cellphones who is with otherprovidersBtw!!! And its costing us a fortune... i am not receiving what i am paying for....
And yes i am in and LTE, 3g & 2g coverage area!
I dont know if you are throlling me? Your call centre’s are bogus! You get transfered from A to B to C to A to C....
How doni sort it out?
Good day Herman,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we have escalated your query to our data department, we will revert to you as soon we have feedback.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Good day Herman,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we have escalated your query to our data department, we will revert to you as soon we have feedback.
Warm Regards,
Zanele Mazibuko
Complaints Management team