DB
Dirk B
1 reviews | Active since Jan 2015
04 Apr 2016, 13:31
Not receiving my 30GB as advertised
I renewed my contract with MTN last Sunday 27-03-16. I was told that I would receive 30GB. I have phoning MTN 5 times, to get my 30GB loaded. I keep on being told either wait 24 hours or 72 hours or 2 hours. But It still has not been loaded. I am getting so tired the run around. If MTN doesn't want to give people 30GB then they should advertise it. This is beyond pathetic. I phoned them again and was told I need to wait 3 to 4 days for it to be loaded.
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Replies (1)MTN South Africa's replyOfficial
05 Apr 2016, 22:20Hello OpticFusion,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Your number has been provisioned with the 30GB LTE Promo Data Bundle on 2016/04/05, please dial *141*1#ok to view the detailed balance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Your number has been provisioned with the 30GB LTE Promo Data Bundle on 2016/04/05, please dial *141*1#ok to view the detailed balance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply05 Apr 2016, 22:20
Official
Hello OpticFusion,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Your number has been provisioned with the 30GB LTE Promo Data Bundle on 2016/04/05, please dial *141*1#ok to view the detailed balance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Your number has been provisioned with the 30GB LTE Promo Data Bundle on 2016/04/05, please dial *141*1#ok to view the detailed balance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
