Not receiving mulitiple purchased data bundles

From Ms P**ma: I bought a R10 nite bundle from MTN @approximately 21:57 on 04/01/2016, but did not received it, even though i received a text reply of successfully load a 1GB bold, which would expire on 06/01/205 @ 06:00 am. I could not connect to the internet, I then checked my balances on *141*1#, only my recurring balance was showing. <br> I bought another R10 nite bundle at approximately 00:12 on 05/01/2016, the same as above explained happened .<br> I dialled almost all the 24/7 customer helplines available from my alternative mtn number and ran out of airtime after I dialed the number which was sms'ed to me on my alternative cell number from MTN customer service. I could only get to an operator at 09:00 0n 05/01/2016 after ten calls made to MTN 24/7 customer helpline, and I was still not assisted. I spoke with a L...ne, and a Ms M....se who rudely rambled in my ear and dropped the call, and then to M.....we who put me through to a number which was just ringing and after calling her again, she took my alternative number and promised that a L.....go will call me back soon. Nothing has happened, I feel so cheated and brushed off. How do I trust MTN services? Still waiting