1 reviews | Active since May 2018
Not receiving data we paid for !!
I am so fed up with MTN Riversdal's service. We are paying for 20gb day and night . For the past 4 months we have only received 10 day and 10 night, PLUS! the first month we were not even topped up. I made a complaint , using MTN's website, its been 2 weeks no reply! I dont know what to do anymore. We had to top up every month because I work online and it has been costing a fortune.
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that an urgent escalation has been sent to validate and verify promotional data from inception till current. Please send any other correspondence to the below mail address as once feedback is received, will advise further on the request.
Mail: ***
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team
Best regards,
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that an urgent escalation has been sent to validate and verify promotional data from inception till current. Please send any other correspondence to the below mail address as once feedback is received, will advise further on the request.
Mail: ***
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team
Best regards,