Not provisioning bundles as well as compinsation

I am actually really disappointed with MTN , never thought this would happen from a company i adored !!<br> <br> i have an open Mtn contract 200 ( where i should receive R200 airtime , 200mg of Data )<br> <br> i was advised by a friend that MTN has not being provisioning the bundles to customers , so out of curiosity i called to check and to my surprise Mtn did not load my bundles for the past two months !!<br> <br> i asked the agent Sibongile Sikhosana to speak to a supervisor who advised me supervisors do not work because they are short staff (find that hard to believe )<br> <br> She went on to say that she will get my bundles allocated to me , i am just not excepting that i require MTN to pay the exorbitant bundle rates back to me - R2.00 a mg of data x 200mg data that should have been given to me = R400