JG
Johan G
1 reviews | Active since Oct 2013
01 Oct 2015, 10:23
Not possible to do a transfer of a debit order.
To whom it may concern.<br> <br> I did a debit order transfer two months ago with no prevail as of yet. I have phoned your 809 number where several consultants simply hangs up the phone. Moeshiekah miss informed me that I can do the transfer telephonically when I have the banking details. I then tried that with Leratho which informed this was not possible, and I have to do it in store.<br>
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MTN South Africa's replyOfficial
01 Oct 2015, 14:44Hello goosegous,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the banking details have been updated, the next debit order will go off from the new banking details.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the banking details have been updated, the next debit order will go off from the new banking details.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply01 Oct 2015, 14:44
Official
Hello goosegous,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the banking details have been updated, the next debit order will go off from the new banking details.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the banking details have been updated, the next debit order will go off from the new banking details.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***