Not just disappointed but angry

<p>So needless to say after my first post mtn called me back advising they would look to confirm my handset is in and then proceed to check when my contract would be cancelled and some money refunded as I have not had use of handset for months. </p> <p>Since then which is almost 3 weeks later no further notification from mtn. From pure frustration I did not pay my account this month and now they threatening to stop my service. I cannot believe that this is taking so long. Clearly mtn to big and busy to look after the small individual. I am actually very annoyed now and want this matter resolved. What is it actually going to take to get this right........ </p>