wR
wilbur R
1 reviews | Active since Jun 2015
25 Jun 2015, 11:58
not intrested in clients
About 5 days ago a assitant of mtn phoned me in connection with my previous problem that i have with mtn she said that shes gonna come back to me on monday with info bt she never got back to me im nw really disgusted with mtn and its service
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
01 Jul 2015, 11:43Hello lollapot81,
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused the previous request and see that you were contacted by Louise from the Zevenwacht store. She confirms that you were thinking about getting the device booked in and repaired at your own cost due to the details of the device not being available on the system to submit an insurance claim.
We will request that you be contacted and assisted further.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused the previous request and see that you were contacted by Louise from the Zevenwacht store. She confirms that you were thinking about getting the device booked in and repaired at your own cost due to the details of the device not being available on the system to submit an insurance claim.
We will request that you be contacted and assisted further.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply01 Jul 2015, 11:43
Official
Hello lollapot81,
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused the previous request and see that you were contacted by Louise from the Zevenwacht store. She confirms that you were thinking about getting the device booked in and repaired at your own cost due to the details of the device not being available on the system to submit an insurance claim.
We will request that you be contacted and assisted further.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We've perused the previous request and see that you were contacted by Louise from the Zevenwacht store. She confirms that you were thinking about getting the device booked in and repaired at your own cost due to the details of the device not being available on the system to submit an insurance claim.
We will request that you be contacted and assisted further.
Regards
Tim
MTN Complaints Management Team: REQ:***