not interested to give service
<p>I took a contract with Telkom and tried to get a port in done from mtn, twice without result. It seems now because it was done after 18h00 that their systems cannot process a sms to inform me to accept or decline the port in and I hav to go in their business hours to process it. In 2016, the computer age, an international company cannot produce a system to process a simple sms out of normal business hours????? And to add insult, they saw the requests on their systems when I phoned to enquire. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>i </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly request the other service provider to resubmit the port, once that has been done immediately call our port support help desk on ********** for the port out to be manually authorised.
warm regards
mike
REQ: **********
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly request the other service provider to resubmit the port, once that has been done immediately call our port support help desk on ********** for the port out to be manually authorised.
warm regards
mike
REQ: **********
I did exactly as told with the same result. I submitted a nother request Saturday, phoned on Monday to get a manual port in done and nothing happened. Useless is the word
I did exactly as told with the same result. I submitted a nother request Saturday, phoned on Monday to get a manual port in done and nothing happened. Useless is the word