KS
Kevin S
1 reviews | Active since Dec 2009
31 Mar 2016, 16:20
Not interested in making Sales
On the 22 March I app**** for a new contract at MTN bluff. I was promised my phone and ported number will be complted/delivered to me within 7 days. I have received zero feedback.I<br> called the store numerous times but no one ever picks up. I even called head office and that didnt help either.<br> Can someone please contact me since I am not prepared to wait longer and wish to cancel my application since I am losing money without a phone!
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Replies (1)
MTN South Africa's replyOfficial
04 Apr 2016, 16:30Hello Gravity81,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the store. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the store. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply04 Apr 2016, 16:30
Official
Hello Gravity81,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the store. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the store. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ:***
Best regards,