AE
Anneli E
1 reviews | Active since Dec 2015
01 Dec 2015, 08:03
NOT HELPING
I have been billed a ridiculous amount and then credited because it was a mistake and then invoiced again and now months later still not resolved. I am wasting my time to try and explain that they are wrong and sending proof on proof that the bill is wrong but to no a vale. They don't listen and don't care. They are *********** and the worst service provider ever.
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Replies (1)
MTN South Africa's replyOfficial
02 Dec 2015, 15:00Hello AnneliEls,
Thank you for your post
The matter has been escalated to the management team of our legal department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards
Nompumelelo
REQ:***
Thank you for your post
The matter has been escalated to the management team of our legal department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply02 Dec 2015, 15:00
Official
Hello AnneliEls,
Thank you for your post
The matter has been escalated to the management team of our legal department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards
Nompumelelo
REQ:***
Thank you for your post
The matter has been escalated to the management team of our legal department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards
Nompumelelo
REQ:***
Best regards,