NOT HAPPY

MTN is the worst service provider that I have ever come across on the 4th July 2023 my Dad who is the account holder of 2 contracts passed away I made contact to find out what must be done in a situation like this and I was told to email the death certificate and my Dad ID which I did as soon as I got the death certificate to MTN legal department. And I have had send all documents again over and over. It is a year later and still nothing has been done to cancel the contract and on top of it the contract has expired. This is not my ACCOUNT so I why I must be left with paying for something that is not mine is pathetic I want this matter to be sorted out ASAP because I just refuse to pay for something that doesn't even belong to me.