AS
Asanda S

1 reviews | Active since Sept 2018

13 Sept 2018, 12:31

Not happy

They don't even deserve 1 star, everytime im charging a voucher boom airtime gone, they keep on say that they removed what's chawing my airtime, but its still happening.

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Sept 2018, 12:50
Official

Good day Asanda,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please provide us with more information with regard to your complaint. We require the dates and times that you loaded the airtime as well as when it disappeared.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,