NOT GOOD
<p>I am a contract customer with Mtn. 3 month ago Mtn billed me for self service bundles that i have not requested nor get or used. after endless calls and emails Mtn has not been any help at all they have decided to ignore the facts and even took our case to legal department. Best of all the bill has been still running incorrect for 3 month now and Mtn refuses to help in this matter. We have also contact the legal department and they do not have anything on record. I am so fed up with this its pathetic!!!!!!!!!!!</p>
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
29 Nov 2016, 20:11Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly provide us with the contract cell number or id number for us to be in a position to resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply29 Nov 2016, 20:11
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly provide us with the contract cell number or id number for us to be in a position to resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,
's updateReviewer Update
30 Nov 2016, 13:17Hi Mike
contract number is ********** 419
's update30 Nov 2016, 13:17
Reviewer Update
Hi Mike
contract number is ********** 419