LW
Leonardo W

1 reviews | Active since Dec 2014

30 Jan 2016, 17:21

Not getting what i was told

I took out 2 contracts with mtn and the manager Blessing helped me. One was an anytime 100 contract and the other one an anytime top up 100. On the anytime 100 he said i would get 500megs of data per month and the top up i would get 150 meg. Now it seems i am only getting 150 meg on the anytime 100 and on the top up i get nothing. A verbal agreement is as good as paper and i have witnesses that was with me hearing what he promised me. If this does not get sorted they can take both these contracts and shove it as blessing is not to be trusted and he does not seem to care because he has already recieved my sales.

0
Replies (2)
MTN South Africa
MTN South Africa's reply01 Feb 2016, 21:27
Official
Hello leonardo1709,

Thank you for your post

We apologize for any inconvenience incurred.

We referred the matter to the store level for investigation and revert to you with feedback.

Kind Regards
Siphumezo
REQ:***
MTN South Africa
MTN South Africa's reply01 Feb 2016, 21:27
Official
Hello leonardo1709,

Thank you for your post

We apologize for any inconvenience incurred.

We referred the matter to the store level for investigation and revert to you with feedback.

Kind Regards
Siphumezo
REQ:***