1 reviews | Active since Mar 2022
Not getting the service I pay for every month
1 star is generous...
I am not able to use any of the data that I pay for every month. I keep my account up to date and manually pay my bill every month, but for some reason or other, I am never able to use the service that I am paying for.
I have come to accept that I can only use my phone when I have wi-fi, because I am very fami**** with MTN's incompetencies.
However, my vehicle broke down while travelling and I got stuck. Unable to call for help or drop a location pin to a friend, I had to leave my vehicle and risk my life approaching a stranger to borrow their phone. Utterly unacceptable.
Trying to contact an actual person to talk to about this at MTN is so much of a headache it is almost not even worth it. I cannot wait to give this company the finger and be done with them for good.
Also, while I'm here, everyone should be aware of MTN's dealings in Iran. Totally *********. Dog-**** company.
