Not getting my information
Hi,
I have now almost 2 weeks ago phoned in to MTN call centre to get statements from March 2020 to March 2021. After my 4 call in this week I managed to get the statements from September 2020. That lady at least determined that the call was on hold because some of them are required from the old system. I still need the months before that. I am not again holding on which might be again for about 15 minutes to find out why I am not getting my information. This is very bad service. I understand that is an old system but surely you have access to it ? Can someone please help. I cannot keep on phoning in to find out why you are not sending me those statements
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Replies (3)0
Replies (3)'s updateReviewer Update
28 Apr 2022, 08:42I have not heard anything as yet
's update28 Apr 2022, 08:42
Reviewer Update
I have not heard anything as yet
's updateReviewer Update
03 May 2022, 11:37This is clearly also not working. nobody is bothering to get back to me. I do not know what to do anymore
's update03 May 2022, 11:37
Reviewer Update
This is clearly also not working. nobody is bothering to get back to me. I do not know what to do anymore
's updateReviewer Update
05 May 2022, 10:16And still nothing. So not even HelloPeter works for this. I phoned countless times before I even came to HelloPeter. This is pathetic
's update05 May 2022, 10:16
Reviewer Update
And still nothing. So not even HelloPeter works for this. I phoned countless times before I even came to HelloPeter. This is pathetic