NOT GETTING ANY SERVICE SINCE MAY

my service keeps on being suspended. The mistake was not mine. Everytime i hear it is sorted. but it is not. I am now so frustrated with MTN. My childrens APN are now cancelled. For how long must i carry on with this service. I was cut off when i made calls. when we had an emergency i could not access my phone. i am paying and i am not receiving the service that i should. When i use my phone and want to dial a number i must wait 12 seconds for the phone to dial the number. I keep on asking MTN what if we have an emergency, my daughter is alone at home and the contract is through MTN. I wish to cancel the contract if this is how i am being treated. I moaned, sent letters to head office but no one are willing to help me. instead they keep on phoning me and cutting me off. i must go to the grahamstown branch to ask them to open our lines again. i am still waiting for jolene to send me confirmation that it is sorted. and according to head office they did not lodge a query. what is happening. i am really disgusted in MTN's service. Please i need this sorted out. do i have to go through this for the whole duration of the contract. If so then i would rather cancel.<br>