1 reviews | Active since Jul 2010
NOT GETTING ANY HELY OR RESPONSE FROM MTN LEGAL DEPARTMENT
<p>As from the 3rd August 2016 I have been trying to get hold of MTN Legal department.</p> <p> </p> <p>I have sent emails and not getting any response</p> <p> </p> <p>I have been contacting the customer care and they have been doing the same, sending emails</p> <p> </p> <p>I need to resolve the issue with my suspended line</p> <p> </p> <p>What is the turnouround time to respond to your customer queries?</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********