JH
JAJ H
1 reviews | Active since May 2014
08 Dec 2015, 08:23
NOT FULFILLING PROMISES
On Oct 15 2015 MTN wrote on Hellopeter a very nice intent to address my problem of low line speed.<br> It is now nigh on two months later and not one of the promised actions had been carried out.<br> A very real example of \sod the customer"attitude.???"""
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MTN South Africa's replyOfficial
14 Dec 2015, 13:41Hello hoffietjie@,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage department to see if the can assist you. Please contact the coverage for online assistance, you may contact them on ***. Or you may contact the business solutions deportment on 1555 to assist you online with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage department to see if the can assist you. Please contact the coverage for online assistance, you may contact them on ***. Or you may contact the business solutions deportment on 1555 to assist you online with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply14 Dec 2015, 13:41
Official
Hello hoffietjie@,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage department to see if the can assist you. Please contact the coverage for online assistance, you may contact them on ***. Or you may contact the business solutions deportment on 1555 to assist you online with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage department to see if the can assist you. Please contact the coverage for online assistance, you may contact them on ***. Or you may contact the business solutions deportment on 1555 to assist you online with feedback.
Kind Regards,
Alice van der Merwe
***