BK
Brendan K

1 reviews | Active since Apr 2015

22 Feb 2018, 14:32

Not following through...

I haven't been contacted after several commitment from the social media team that i would be called. haven't had a working data connection for 2 months now.

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Feb 2018, 21:57
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Please be advised that the data card was suspended due to high usage we have requested credit management to make contact with you and resolve your problem.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,