1 reviews | Active since Oct 2024
Not expecting any better service from MTN soon... pathetical!
If 0 stars were possible I would definitely give that. I got home wifi from mtn, not even the lowest package of all but being treated lower than anything possible. I missed a payment and made it with easypay and was connected less than 24hours later which was a relief as normal mobile data is extremely expensive. Now suddenly the payment is sitting there "to be allocated for January" and the router will just be useless and apparently a paperweight until MTN deems my wifi service to be activated again as they took my payment but I have no service. How can this be fine as a payment was made but they decide when service is switched on? Not even to mention the service in the useless shops when you walk in after being told to bring the stuff in yo have it looked at. "Just call customer care" with a ****py attitude. To top all of this the reception is so poor IF the router is working that ONE device can be connected and then it is still shaky, in a 4G reception area. Shame on MTN all around.
