Not doing work

I phoned MTN on *** and spoke to Nalankla about a month ago to report a signal problem at my home. He could not locate my address so he said I must phone him back ASAP with the gps coordinates. So in about 5 min I phoned him back with it and he went on lunch. I waited till he came back with a message to him and they said he will phone me back. He did not, so I phoned and asked for him and could not speak to him as he is to busy for me. This went on for about 3 weeks. And in that week's I also wanted to speak to the manager David but he was 3 of the times on lunch and the other times busy. They all said they will tell David to phone me back but it is more than a month ago and no response. On 23 April I phoned at 16:48 to speak to David but they said he is busy so they kept me on hold for 23 min then hanged up.<br> This is the poorest serves I have received in my life.<br> Will not recommend anyone go to MTN because service and signal is probably the worst in SA.<br>