JH
JAJ H
1 reviews | Active since May 2014
05 Feb 2016, 10:42
NOT DELIVERING ON PROMISES
Since jan 2015 I have been complaining about the shockingly poor Internet connection/speed.<br> True to form MTN apologise, promise action, promise so so so would contact, request information which I have thus far provided at least 5 times, ignore that fact that I am one of MANY with same complaint in our village, only the others accept their fate, I WILL NOT LET THIS GO.<br>
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MTN South Africa's replyOfficial
05 Feb 2016, 12:39Hello hoffietjie@,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Network Coverage Department on *** with all the reference numbers you were given in past when reporting this matter so we can follow up with the technicians.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Network Coverage Department on *** with all the reference numbers you were given in past when reporting this matter so we can follow up with the technicians.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply05 Feb 2016, 12:39
Official
Hello hoffietjie@,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Network Coverage Department on *** with all the reference numbers you were given in past when reporting this matter so we can follow up with the technicians.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Network Coverage Department on *** with all the reference numbers you were given in past when reporting this matter so we can follow up with the technicians.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***