DH
David H

1 reviews | Active since Dec 2014

21 Jul 2017, 12:00

Not delivering on advertised promotions

<p>MTN advertises the galaxy tab s3 on their leaflet, but now I've app**** for one and been approved and I have been waiting almost a month for it. Whenever I ask, they just tell me they are waiting on stock from the warehouse. No one can even give me an estimate on when they might get stock again, and no one in their company would even make any effort to find out.</p> <p> </p> <p>This is honestly pathetic, if they can't deliver on the promotion. They should just say so, or make a plan to get stock. Because waiting almost a month for a handset that was advertised in the beginning of the month is ridiculous.</p> <p> </p> <p>Any attempts to contact them also stays fruitless</p>

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Replies (1)
DH
David H's update25 Jul 2017, 12:09
Reviewer Update

I have still received no communication from MTN. Nor have I given them my contact details on this review. So how would they contact me?

"We have requested from the store to contact and assist you with the outcome."

Seems like some kind of automated reply. I'm severely dissapointed