not delivering airtime and data on time

Item: MTN South Africa
Rating: 2
Author: daan O

Second time no airtime credited to my account as per contracts. 5 days late<br> No response from call centre

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Replies (1)

MTN South Africa's replyOfficial

16 Apr 2015, 10:36

Hello orfferdr,

We are truly sorry for the delayed response to your post.

We've perused your account and we can confirm that the airtime for your package (MTN Anytime 350 Top Up) was provisioned on the 22nd of March 2015. The amount currently available is R144.91.

We were experiencing some issues with our customers receiving their airtime late but the matter has since been resolved.

Regards
Tim
MTN Complaints Management Team: REQ:***

MTN South Africa's reply16 Apr 2015, 10:36

Official