TC
Thabani C
1 reviews | Active since Feb 2015
09 Apr 2015, 13:20
Not Contacted to resolve several issues
Hi <br> Regarding the complain I posted online. Wenzile Masina responded by saying I will be contacted by MTN Legal Team. his feedback dated 06-03-2015 REQ:***<br> now the month has passed with no feedback. I have 14 years using MTN 4 on prepaid and 10 years on contract but I have never experience a poor service like this.<br> <br> Can this metter be resolve so that I can start paying for my contract with correct figers.
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MTN South Africa's replyOfficial
23 Apr 2015, 10:07Hello thabani8203,
Please accept our apologies for the delayed response and any inconvenience caused.
According to our records an email was forward to you from our Legal department on the 10th of March 2015.
I have escalated the request back to our Legal department and requested that they contact you.
Regards,
Lawrence
REQ: ***
Please accept our apologies for the delayed response and any inconvenience caused.
According to our records an email was forward to you from our Legal department on the 10th of March 2015.
I have escalated the request back to our Legal department and requested that they contact you.
Regards,
Lawrence
REQ: ***
Best regards,
MTN South Africa's reply23 Apr 2015, 10:07
Official
Hello thabani8203,
Please accept our apologies for the delayed response and any inconvenience caused.
According to our records an email was forward to you from our Legal department on the 10th of March 2015.
I have escalated the request back to our Legal department and requested that they contact you.
Regards,
Lawrence
REQ: ***
Please accept our apologies for the delayed response and any inconvenience caused.
According to our records an email was forward to you from our Legal department on the 10th of March 2015.
I have escalated the request back to our Legal department and requested that they contact you.
Regards,
Lawrence
REQ: ***
Best regards,