Not connected to Internet

A few months ago I wrote a complaint about no internet service at home, whilst I'd been informed that MNT had coverage in the area. Fast forward to January 2022 and I still cannot connect to the wi-fi. I have been calling and complaining and trying to get the matter sorted out and still no assistance from MTN. I have been given another reference and number and told that a technician will call me and that a wi-fi extender will be installed.

What makes this infuriating is that I informed the consultant that I a sick toddler at home and therefor cannot be expected to drive to Grahamstown everyday (500km a week) in order to work -I have been doing this almost everyday for over 8 months, even though I am paying for a router and data.

MTN's customer service is beyond appalling.

FIX IT..........