LN
Lucien N
1 reviews | Active since Dec 2014
22 Jun 2015, 14:23
Not Cancelling Contract
I have cancelled my contract with MTN (808) on 11 May 2015 (Contract Termination Date was 08 May 2015), and have not used the service since then.<br> <br> However, I'm still being billed for the contract I've cancelled.<br> <br> I do have a reference number for the call.<br> <br> 808 does not work as the call is always being cut.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 14:33Hello Lucien88,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 14:33
Official
Hello Lucien88,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,