Not cancelled yet

Ek is so teleurgestel in julle patetiese diens wat julle aanbied, my ****rak het verval in November 2015 ons probeer al hierdie ****rak kanseleer al van Januarie 2016 af, na 16 foon oproepe na julle patetiese kanselasie departement toe, met geen deurbraak nie en vandag ****ak 'n opgradeering agent my en se hier is geen kanselasie versoek op die sisteem nie en se gaan kanseleer hom eerder in die winkel, dit is die mees patetiese diens wat ek nog ooit ontvang het en verasing verasing dis nogsteeds nie gekanseller nie!<br> <br> <br> <br> I'm so disappointed in your pathetic service you offer , my contract expired in November 2015 we tried to cancel our contract since January 2016 down to 16 phone calls to your pathetic cancellation department , with no breakthrough andtoday an upgrading agent contacted me and said there are no cancellation request on the system and I should rather cancel in the shop, it is the most pathetic service I have ever received and surprise surprise it is still not cancelled !