Not bad service, no service at all

My number was **********ly ported out to cellc, upon realizing that i had no signal on my phone i called the MTN customer care line and was advised my number was ported out to cellc . I was then advised to fax through My ID copy and affidavit stating what happened and they will port the number back to mtn. Today I went to an internet café to fax the required documents and lo and Behold the fax number I was given does not work, I went to the mtn shop and was told was they were offline. I made numerous calls between yesterday and today, the fax number ********** 163 was given to me yesterday today i was given ********** 941. Upon calling in again today 18/08/2017 I was told I would have to wait 3 months to have the trouble rectified.I have called cellc they have advised that we have to speak to mtn as to how the number can be ported back. Now we are expecting feedback promptly, should this not occur we will escalate this in the following manner: Facebook Twitter Mybroadband The ombudsman Consumer counsel Icasa And every other website and platform we can find. I do not deserve this kind of treatment after I’ve been a loyal customer for Mtn. and currently i'am without a phone because i only have /had this mtn number. :(:(