YvdZ
Yvonne van der Zwan
1 reviews | Active since May 2011
03 Jul 2015, 08:46
Not answering calls
I have been trying from yesterday morning to get hold of MTN. My one cell phone number has been suspended due to high data usage. I am trying to get hold of them to put the phone on again as it is used for business and so far no answer. I have been on the phone since 07:30 this morning and it is now 08:33<br> IT IS PATHETIC!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Jul 2015, 09:34Hello Yvonne2010,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that all your lines have been unsuspended and are currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that all your lines have been unsuspended and are currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply07 Jul 2015, 09:34
Official
Hello Yvonne2010,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that all your lines have been unsuspended and are currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that all your lines have been unsuspended and are currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,