dE
dirk E
1 reviews | Active since Feb 2016
10 Feb 2016, 11:59
not answer's
Hi i am Dirk Erasmus i upgraded my contract in Noveber last yaer an the one one phone packt up so i give it in and parrently i will recieve a new phone it was a Cat but stil to day i have not recieve any thing its been 3 months now live in Standerton upgraded In Standerton was been told that Secunda that is 60 km away have my new phone so i drive there on my expence just to be told that Standerton brange must order it well on this stage i am fed up with stories the contact no areFranciske *** Etienne *** that is for the store and Etienne is the region manager need help please its been to long now and its stories on stories
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MTN South Africa's replyOfficial
13 Feb 2016, 16:32Hello dirkie39,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant management team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant management team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply13 Feb 2016, 16:32
Official
Hello dirkie39,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant management team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant management team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,