WL
Wesley L
1 reviews | Active since Mar 2012
01 Jul 2015, 10:15
Not an MTN Customer
Hi all ? I am not even a Mtn customer but I have been debited last month for R4100 and this month for R4600 which came out of my overdraft facility and I had to pay for the reversal by myself.<br> These huge companies dont give a damn about the smaller people. At the moment I'm on the phone for<br> almost 2 hours trying to get in touch with MTN call centre. These costs I have to also incur as<br> I am \NOT A MTN CUSTOMER". How do we win against companies like this ?"""
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MTN South Africa's replyOfficial
12 Jul 2015, 09:44Hello Wesley.Lingadu,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to supply us with the following information:
A certified Copy of your ID
A copy of your bank statement showing the debit going off the account.
Please fax the information to ***, please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to supply us with the following information:
A certified Copy of your ID
A copy of your bank statement showing the debit going off the account.
Please fax the information to ***, please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply12 Jul 2015, 09:44
Official
Hello Wesley.Lingadu,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to supply us with the following information:
A certified Copy of your ID
A copy of your bank statement showing the debit going off the account.
Please fax the information to ***, please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to supply us with the following information:
A certified Copy of your ID
A copy of your bank statement showing the debit going off the account.
Please fax the information to ***, please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Best regards,