1 reviews | Active since Jul 2011
NOT ALL OPTIONS ARE WORKING PROPERLY
I have recently changed from TELKOM ADSL to MTN FIBRE for my internet data usage.<br> <br> My Outlook and emails were working perfectly before with the options marked for READ RECEIPTS AND DELIVERY NOTIFICATIONS.<br> So that means when an email was delivered successfully I would get a DELIVERY NOTIFICATION letting me know that the email went through successfully and when the email I sent was READ by the recipient, I would get a READ RECEIPT informing me that the recipient had READ the email.<br> <br> Now all I did was change the SMTP from TELKOM to MTNBUSINESS and now the DELIVERY NOTIFICATIONS are not working. I am still getting READ RECEIPTS but not the DELIVERY NOTIFICATIONS.<br> <br> I have tried phoning and speaking to the MTN \Technical Support"but they are asking me questions like which windows am I running and other totally irrelevant questions and they are telling me that it is outlook that is having the problem when I clearly know that when I put TELKOM back in as SMTP it suddenly starts working again so clearly the problem is with the MTN FIBRE server.<br> <br> PLEASE CAN SOMEONE KNOWLEDGABLE HELP ME GET THIS PROBLEM SORTED OUT.<br> <br> THANK YOU.<br> """
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that your query has been transferred to the relevant functional unit for further assistance.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that your query has been transferred to the relevant functional unit for further assistance.
Kind Regards
Siphumezo
REQ:***
