1 reviews | Active since Jul 2016
Not adhering to the POPI act
<p>So today between 16:19 I get a call from someone from MTN on the following number ********** trying to offer me a deal. Your company is not complying to the POPI ACT as I did not give anyone permission to contact me from your company, not verbally and not in writing.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please do be advised that we have sent a request to mtn direct & mtn’s third-party partners to have your number removed from the data base.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please do be advised that we have sent a request to mtn direct & mtn’s third-party partners to have your number removed from the data base.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***