gP
gareth P
1 reviews | Active since Apr 2015
09 Apr 2015, 09:26
Not adhering to call limit & terrible support
Good day<br> <br> From the time I have moved from Nashua mobile to MTN I have experienced the following:<br> <br> Disconnected from the Network (whilst my account is up to date with payment)<br> 808 / 1808 / *** ....rings for ages and gets disconnected. <br> consultants dropping calls during support / in store advisors constantly reporting \system down"<br> Call limit not being adhered to"
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Replies (1)
MTN South Africa's replyOfficial
24 Apr 2015, 09:55Hello gareth.passmore,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
Regards,
Felicity Kotu
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
Regards,
Felicity Kotu
REQ:***
MTN South Africa's reply24 Apr 2015, 09:55
Official
Hello gareth.passmore,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
Regards,
Felicity Kotu
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
Regards,
Felicity Kotu
REQ:***