SP
Stephan P
1 reviews | Active since Mar 2013
17 Apr 2016, 20:03
Not activating and poring number
I have been on the phone numerous times with mtn in the past 2 weeks thirst struggled to get response with application then delivery and now since wednesday 13/04/2016 i have been waiting for my sim cards activation and number porting even after going to a mtn shop and being promised again by mtn direct to be contacted back nothing has happend
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Replies (1)
MTN South Africa's replyOfficial
19 Apr 2016, 12:59Hello sduplessis91,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the relevant Management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the relevant Management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply19 Apr 2016, 12:59
Official
Hello sduplessis91,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the relevant Management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the relevant Management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***