MB
Marek B
1 reviews | Active since Sept 2015
13 Sept 2015, 08:26
NOT Activated sim cart for new contract for 5 days
My name is Dr Marek Borkowski.Apple shop in East Gate assisted me with new phone I Phone 6 PLUS and MTN contract.On 9.09.15 I have got new phone and SIM cart was going to be activated 2 h later by MTN .Representative from iStore Mr Itumeleng Makane [Email Removed] / ***) tried to help me without success .At home I can use my lend line but outside home I hove to use my children telephone in order to contact hospital.MTN bridged the contract by not providing service.Most likely I will be force to change to Vodacome keeping my old number.
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Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 10:38Hello Dr M.Borkowski,
Thank you for your post
Please accept our apologies on the inconvenience caused .
Kindly bear with us as our technician are working on the matter. We anticipate a resolution of the issues within the shortest period possible . I will personally call you for feedback .
Kind Regards
Matshidiso
REQ:***
Thank you for your post
Please accept our apologies on the inconvenience caused .
Kindly bear with us as our technician are working on the matter. We anticipate a resolution of the issues within the shortest period possible . I will personally call you for feedback .
Kind Regards
Matshidiso
REQ:***
MTN South Africa's reply17 Sept 2015, 10:38
Official
Hello Dr M.Borkowski,
Thank you for your post
Please accept our apologies on the inconvenience caused .
Kindly bear with us as our technician are working on the matter. We anticipate a resolution of the issues within the shortest period possible . I will personally call you for feedback .
Kind Regards
Matshidiso
REQ:***
Thank you for your post
Please accept our apologies on the inconvenience caused .
Kindly bear with us as our technician are working on the matter. We anticipate a resolution of the issues within the shortest period possible . I will personally call you for feedback .
Kind Regards
Matshidiso
REQ:***