MF
Marlene F
1 reviews | Active since Mar 2009
19 Jun 2015, 15:32
NOT ABLE TO UNDERSTAND MESSAGE ON CELL
Good day,<br> <br> I received a message from MTN regarding My request for them to EMAIL ME MY ACCOUNTS, on my Cell phone.<br> <br> I could NOT UNDERSTAND A WORD THE PERSON WAS SAYING. My EMAIL clearly stated that I want my Accounts EMAILED TO ME, BUT THEY NOW WANT TO CONFIRM HOW I WOULD LIKE TO RECEIVE MY STATEMENTS AS PER REPLY ON HELLOPETER.<br> <br> MY WORD, WHAT IS SO DIFFICULT TO UNDERSTAND AND READ, WHEN I HAVE SENT THE REQUEST (6) SIX TIMES - GIVING MY DETAILS OF WHERE THE STATEMENTS SHOULD BE SENT.<br> <br> TO HELLO PETER - I NOTE THAT SOMEONE HACKED INTO MY EMAIL TO YOU PEOPLE AND RESPONDED FROM CELL-C - ISNT THIS *******. OR WHAT??? <br>
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
23 Jun 2015, 10:22Hello shoo,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the invoices and statements for may and June.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the invoices and statements for may and June.
Best regards
Mantoa
REQ:***
MTN South Africa's reply23 Jun 2015, 10:22
Official
Hello shoo,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the invoices and statements for may and June.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the invoices and statements for may and June.
Best regards
Mantoa
REQ:***
