1 reviews | Active since Apr 2017

13 Aug 2017, 13:26

Not able to make phone calls.

<p>Im on mtn contact. Its been from the 2nd of this month. That i wasn't able to send or receive sms's or make or receive phone calls.</p> <p>I went to my mtn store and they did a check on the system and everything seemed to be fine. They also called 808 then and explained. Mtn did barring codes aswell. They said it should be resolved within 24hrs.</p> <p> After 24 hrs it still wast fine. I swapped the contract sim into another device to find it does the same. </p> <p>On sunday 6th August i went in and request a sim swap. It went through successfully. Again the 8th i went back it still wast fine. They said the sim nr on the system doesn't reflect yet. Another 48hrs later. I went back. The lady there did barring codes for incoming calls and outgoing calls again. And there i was able to receive calls. And sms.</p> <p>Yet i was still not able to make calls. It would just end the call automatically. As from the beginning.</p> <p>Mtn called 808 again and then the (cli or cil) something wasnt active so they activated it. And said it would take 24hrs then i should be able to make calls.</p> <p>This was friday 11th. So its been 48hrs now and im still not able to make phone calls? </p> <p>Im having a loss of business here. Its been almost 2 weeks now.</p> <p>I think its pathetic. I had to take plenty of time from work to try to resolve this. Still nothing.</p> <p> </p> <p> </p>

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