SS
Seth S

1 reviews | Active since Apr 2015

11 May 2015, 10:00

Not able to make calls

It has been more that three weeks since my last complaint on Hellopeter for MTN and I still cannot make calls on my contract phone. The first reference no is *** and the one from today is ***. This is really **** service from MTN. That are more that happy to take the necessary finch from my account through the debit order that they run! Cannot believe that I have to call 808 and fight with people in order for me to make call from my contract phone! I am waiting got this contract to end in order it move to another service provider after almost 16 years with MTN! Do not think that the CEO know what **** service he is providing. Regards Seth

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 May 2015, 14:15
Official
Hello SethS,

Apologies for the delayed response and inconvenience caused ,please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***

Regards,

Best regards,