NT
Nelson T

1 reviews | Active since Feb 2011

20 Nov 2017, 11:15

Not able to load airtime

30 minutes ago I bought R120 mtn airtime but when I try to load it I get a message to try in 15 minutes and now an hour has passed I am still standing. I have an urgent matter I need to make calls but mtn is giving bad treatment and bad attitude. Why must I stay at mtn? For the bad service mtn is giving I want out. That means I need to cancel my contract and move. It’s very urgent but I can’t use my phone

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Nov 2017, 13:37
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Please contact the 173 call center for assistance online with the pre-paid voucher number for assistance.

Kind Regards,

Alice van der Merwe

Best regards,