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rejoyce N
1 reviews | Active since Apr 2015
01 Apr 2015, 14:13
Not able to get someone from MTN Legal
I have an account that was locked by Mtn and I have been asked to contact their legal department on 1555 and 808 number and its been invain.No one can help no one can put me through to the right person its really frustrating.I need to resolve this issue I dnt know where to go who talk to.
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Replies (1)
MTN South Africa's replyOfficial
15 Apr 2015, 12:33Hello CHUWIE,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, we have loaded a payment arrangement on your account. Once the full outstanding amount has been settled, you may contact us to have the lines reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, we have loaded a payment arrangement on your account. Once the full outstanding amount has been settled, you may contact us to have the lines reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply15 Apr 2015, 12:33
Official
Hello CHUWIE,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, we have loaded a payment arrangement on your account. Once the full outstanding amount has been settled, you may contact us to have the lines reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, we have loaded a payment arrangement on your account. Once the full outstanding amount has been settled, you may contact us to have the lines reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***