Not able to connect to MTNVPN Access point

I had a 2GB MTN contract and was using the mtnvpn access point for almost 2 years. On the 23rd of February 2015 the contract was upgraded to a 3GB contract. I only upgraded the package and has been using the same router as I did before. After the upgrade I'm no longer able to connect to the mtnvpn access point. The normal mymtn access point is working fine. I've called 808 and 1555 and I was only passed on from one *********** operator to the next . The last call to 1555 lasted 1 hour and 20 min to no avail. A call to logged with \second"line support and promised I would have feedback between 24 and 48 hours. Ref NR-***. 72 hours have passed and there was no response and the problem still persists. If I knew this would happen"