DM
Danielle M
1 reviews | Active since Oct 2014
11 Mar 2015, 17:04
Not able to comtact ANYONE!!!
Can someone please contact me!!! I need the suspension lifted on my account and not getting ANY feedback from MTN. Have tried your call center 3 times (no luck after being on hold for over 40 min). Have sent 3 emails -no reply. Have tried to communicate via twitter - no response.<br> <br> this is RIDICULOUS!!! I NEED TO USE MY PHONE!!!
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MTN South Africa's replyOfficial
17 Mar 2015, 11:46Hello danielleP83,
We do apologize for any inconvenience caused and for the delayed response to your post.
We see that the line was reconnected on the 12th of February 2015 as the payment reflected on the account on the same day.
Once again we do apologize for inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for any inconvenience caused and for the delayed response to your post.
We see that the line was reconnected on the 12th of February 2015 as the payment reflected on the account on the same day.
Once again we do apologize for inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply17 Mar 2015, 11:46
Official
Hello danielleP83,
We do apologize for any inconvenience caused and for the delayed response to your post.
We see that the line was reconnected on the 12th of February 2015 as the payment reflected on the account on the same day.
Once again we do apologize for inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for any inconvenience caused and for the delayed response to your post.
We see that the line was reconnected on the 12th of February 2015 as the payment reflected on the account on the same day.
Once again we do apologize for inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***